Actual pictures of the factory
About how many batches, do you support mixed batches? Is there any limit on the amount? How about the freight?
All products can be in accordance with the minimum batch online; Support mixed batch, mixed batch amount of 150 yuan, the number is not limited; Support Alipay, bank direct payment 2 kinds of transactions.
We specify the weight of each product, take a picture of the order, the system automatically calculates the weight, and the freight is automatically generated according to the weight, and the generated freight is the cost of sending the express. If needed
Send logistics, contact customer service to modify freight, logistics freight to pay.
Are the products available? What if it's out of stock?
All our products are spot sales, the page shows that the baby can be shot are in stock, please rest assured to buy. Due to the variety of goods, the daily sales are larger, individual products do not
Please understand the out-of-stock situation caused by timely removal, we will contact you by phone or Want want and deal with it.
I have paid. When will the goods be delivered? How long will it take to receive the goods?
Due to the large daily shipment, we will ship the goods in the order of payment within 24-48 hours after your payment is successful. The delivery time will vary according to the distance, weather and the operation process of different express companies. Under normal circumstances, 1-2 days will arrive in Jiangsu, Zhejiang and Shanghai after delivery, 2-3 days in Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing and Tianjin, and 3-5 days in other regions. Remote areas 4-7 days, out-of-province logistics generally 3-7 days! If you have not received the baby after the corresponding days, please contact our customer service. (If you encounter the network sales season, the surge of shipments, express companies and other conditions caused by the delay or loss of delivery problems, please understand oh, we will make proper handling.)
What should I do if I receive products with quality problems and out of stock
If the goods are out of stock or quality problems after receiving the goods, please contact after-sales service within three days, quality problems, please take photos after receiving the goods to us to confirm, you can contact us want want to send pictures, we will give you a satisfactory solution. If out of stock, the list has indicated out of stock, contact our customer service to apply for a refund.
I have received the goods, but I don't like them very much. Could you return and exchange them
If you are not satisfied with the product, do not like, in the case of not used, does not affect the secondary sales, can be returned, freight
The following circumstances are not refundable
A Returned product packaging is damaged or incomplete, product accessories or related information is not complete;
B Unauthorized repair or modification;
C is not used or stored in normal ways;
D Goods beyond the after-sales service period.
E Seasonal products that are overdue are not refundable (such as summer fans and winter thermal stickers).
F Products that have been removed from our company will not be returned or exchanged.
PS: Return and exchange postage instructions (very important) :
1, the case of misdelivery ---- misdelivery will be dealt with by our postage, a small number of missed cases and goods details list marked out of stock, out of stock part according to "apply for refund" processing, missed a large number of postage to help relatives to send out!
2, ---- due to the particularity of wholesale, the quantity of goods is relatively large, conditions limit we can not be like Taobao retail, disassemble all the products for inspection, although the manufacturer has strict quality control before delivery to us, but there are individual defective products is normal; However, the product has a quality problem, we have the obligation to replace the buyer, but our small wholesale itself profit is relatively thin, sometimes the profit is not high freight back and forth, if we pay the freight back and forth, we not only do not make money, more time is losing money, losing money business no one will do, this I believe all business friends will agree: Therefore, we generally adopt the following three methods to deal with it:
① next purchase redelivery (redelivery part does not count freight)
Refund 50% of the purchase price of the goods
③ Direct return and exchange (freight borne by the buyer)
(Note: Doing business is not easy, unless special circumstances, recommend that we try to carry out after-sales in the first way)
3, the product damage ---- damage is generally concentrated in the plastic products, due to the current express industry practitioners of good and bad, violent throwing, trampling and other problems, packaging is good and inevitable in the transportation and delivery of damage, we are all according to the category 2 treatment!
In special cases, please negotiate with us! (Our principle is to try our best to avoid losses on both sides and reduce unnecessary costs on both sides)
4, return and exchange information ---- if you are not satisfied with the product, do not like, in the case of not used, does not affect the secondary sales, you can return and exchange, freight by yourself!
Placing an order will be deemed to agree to the following terms
(A) the amount of 150 yuan can be mixed, the number is not limited; Individual products according to the minimum online bulk order.
(2) Due to the daily shipment of large, out-of-stock products we will try to telephone notice, due to the low profit of the product, after receiving the goods in accordance with the shipment list indicated in the out-of-stock products to apply for refund, will not be reissued.
(3) There may be omisations when mixing batches. If you find that the goods are less than the ordered quantity, please contact us in time. The validity period is within 3 days after receiving the goods. If not, please confirm
After that, we will make up the outstanding payment as soon as possible.
(4) If the product without quality problems can not be returned after receiving, quality problems we bear the return freight, need to replace the freight will be borne by themselves.
(5) Out of stock need to be notified, please note in the order message "out of stock, please notify me"!
(6) About express, no notes will be sent to the store default express, less than contact customers to send other express. Other express delivery needs to make up the difference.
About transportation, logistics freight are paid on arrival, logistics need to pick up, purchase products to submit an order to contact customer service to modify the freight is 0. If there are no special instructions in order to save the buyer freight we choose
The logistics are freight station freight line logistics, logistics does not deliver to the door, this kind of logistics and the passenger center of the bus is direct to two places just a man a freight. Be sure before you restock
First check whether there is any such logistics nearby. Compared with large-scale well-known logistics, this kind of logistics freight is cheaper, but because of the number of too many, the service is much worse. If the transport is delayed by logistics
We do not accept any request for return. If you can't accept it, you can communicate with us to choose the right logistics. Jiangsu, Zhejiang and Shanghai areas can also choose to send express, the cost is relatively high but can deliver
Come to the door.
The charges of various logistics companies are not standard, and our estimates are not accurate, so we do not do any valuation, nor do we bear any costs in logistics, and strongly recommend customers to find Yiwu to the destination of delivery
As a dedicated logistics company, Yiwu is already the most developed logistics center in China. We hope customers can provide a logistics company that satisfies them as much as possible. We are not engaged in the logistics industry and do not understand the hidden rules of logistics.
Our experience in logistics matters is for reference only, and we do not bear the "accidents" caused by logistics reasons. Worried comrades do not shoot!!
Send logistics, more than 7 days did not receive the goods, please do contact us!!
